Privacy Policy

This page describes what administrator contact information Handshake collects, how it is used, and how requests are handled.

Handshake is a service offering of CBC DVM INC.

Information We Collect

Handshake collects contact information such as email addresses and phone numbers for provider administrators in order to deliver operational notifications related to account administration.

SMS Consent and Data Usage

When you provide your phone number, you consent to receive SMS notifications related to provider account administration, including administrator access requests, account verification, billing events, and account status changes. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for assistance.

No mobile opt-in data will be shared with third parties or affiliates for marketing or promotional purposes.

How Information Is Used

Handshake uses administrator contact information to operate the service, support account administration, deliver operational notices, process billing workflows, maintain security, and respond to support requests.

Third-Party Service Providers

Handshake may use third-party service providers to operate the service, including Stripe for payment processing and Twilio for messaging delivery.

Sharing and Sale of Information

Handshake does not sell personal information. Handshake does not share personal information except as required to operate the service, comply with law, protect the service, or respond to lawful requests.

Data Deletion Requests

Users may request deletion of their data by contacting support. Requests are processed within 30 days unless retention is required by law, billing, security, fraud prevention, dispute resolution, or other legitimate compliance obligations.

Children

The service is not directed to children under 13, and Handshake does not knowingly solicit or market to children under 13.