Privacy Policy
Information Handshake collects, how it is used, and how requests are handled
Direct link to this privacy policy: https://handshake.eustisvet.com/privacy_policy.html
Information We Collect
Handshake collects administrator contact information such as names, email addresses, mobile phone numbers, and organization or provider details for account registration, verification, administrative approvals, billing notifications, account status updates, and operational support communication.
Operational SMS Notifications
SMS messages may be sent for administrator access approvals, account verification, billing notifications, and account status updates.
Recipients may opt out of SMS notifications at any time by replying STOP. Reply START to resubscribe. For assistance, reply HELP. Message frequency varies. Message and data rates may apply.
No mobile opt-in data will be shared with third parties or affiliates for marketing or promotional purposes.
How Information Is Used
Handshake uses administrator contact information to operate the service, support account administration, deliver operational notices, process billing workflows, maintain security, and respond to support requests.
Third-Party Service Providers
Handshake may use third-party service providers to operate the service, including Stripe for payment processing and Twilio for messaging delivery.
Sharing and Sale of Information
Handshake does not sell personal information. Handshake does not share mobile opt-in data with third parties or affiliates for marketing or promotional purposes. Handshake does not share personal information except as required to operate the service, comply with law, protect the service, or respond to lawful requests.
Data Deletion Requests
Users may request deletion of their data by contacting support. Requests are processed within 30 days unless retention is required by law, billing, security, fraud prevention, dispute resolution, or other legitimate compliance obligations.
Children
The service is not directed to children under 13, and Handshake does not knowingly solicit or market to children under 13.